TRUE1 Terms of Use

Customer access is free. TRUE1 helps users discover local businesses, offers, jobs and assisted services. Features may change during pilot or trial periods and availability can vary by location.

You are responsible for the mobile number or sign-in method connected to your account and for activity performed through it. Do not share OTPs, passwords, bank PINs, CVVs or UPI PINs. Notify support if you suspect unauthorised access.

Participating businesses are responsible for their products, service quality, prices, availability and offer conditions. Check the final price and terms with the business before purchase. TRUE1 may remove inaccurate or unsafe listings.

TRUE1 does not hold customer funds or provide a stored-value wallet. Unless clearly stated otherwise, customers pay the business or provider directly. Refunds and disputes are subject to the seller or provider terms and applicable law.

TRUE1 may help route requests for local, government-document, or travel assistance. TRUE1 does not guarantee availability or outcomes and does not replace professional legal or medical advice. Final services and decisions belong to the relevant independent provider or authority.

Provider availability, prices, completed-jobs counts, skills, working hours and service descriptions are supplied by independent providers. Phone verification confirms control of a mobile number; it is not a guarantee of workmanship. Contact providers only for genuine service needs. Reviews must describe a real interaction and must not be abusive, misleading or manipulated. Confirm final scope, price, materials, timing and warranty directly with the provider before work begins.

Do not submit false information, impersonate another person, misuse offers, interfere with the service, upload unlawful content, scrape data, or attempt to bypass access controls. TRUE1 may suspend access while investigating misuse or safety concerns.

We work to keep TRUE1 accurate and available, but services may be interrupted or contain errors. To the extent permitted by law, TRUE1 is not liable for indirect losses or for independent acts of businesses and third-party providers.

We may update these terms as TRUE1 develops. Continued use after an update means you accept the revised terms. These terms are governed by the laws of India, subject to mandatory consumer rights.